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Location 993 Renner Burg, West Rond, MT 94251-030
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[ Why Choose Us ]

Four Reasons Support Leaders Switch.

Instant First Response

Every email and ticket gets a real answer in under 30 seconds, at 3am and on holidays.

Grounded In Your Own Answers

Our AI agents learn from your resolved threads, help docs and macros, so replies match what you already tell customers.

Native CRM And Helpdesk

It pulls order, account and subscription context from your CRM, then writes fields, tags and statuses back.

Humans On The Hard Cases

Anything sensitive or uncertain goes to a trained operator with a summary and a suggested resolution attached.

[ About Corefunc ]

An Autonomous Support Layer for Email and Tickets.

We are not a chat widget. Our AI agents sit inside the inbox and ticket queue your customers already write to, and work them the way a senior support rep would.

90 %
Faster first response across email and ticket queues, usually inside the first month.
40 %
Lower cost per resolved ticket once repeat questions stop reaching your team.
Corefunc support operators at work
Trained human operators behind every escalation.
hand
shape
[ By The Numbers ]

What Changes in Your Queue.

< 30 seconds
Target first response on email and tickets, nights and weekends included
$ 99 to start
Plans open at $99 a month, and our AI agents are drafting replies from week one
50,000 +
Emails and tickets a month one deployment of our AI agents keeps up with
[ What Corefunc Does ]

Five Jobs Your Desk Stops Doing by Hand.

AI email agent

AI Email Agent

Reads every inbound email, writes the reply in your tone, and sends it before the customer refreshes.

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Ticket triage

Ticket Triage & Auto-Resolution

Incoming tickets are classified, prioritized, tagged and closed when the answer is already known.

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CRM and helpdesk sync

CRM & Helpdesk Sync

Order, plan and account records flow into every answer, and resolutions flow straight back into your systems.

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Human escalation desk

Human Escalation Desk

Refunds, outages and angry threads land with a trained operator, briefed and ready to reply.

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Reporting and quality review

Reporting & Quality Review

See resolution rate, response times and sampled answer quality per queue, week by week.

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Simple Pricing

Pick the Plan That Matches Your Volume.

Every plan includes the AI agent on your inbox, CRM context on every reply, and a human escalation path. Pay yearly and two months are on us.

Basic Plan

Small teams starting to automate email support
$ 99 /per month
Start With Basic
  • Up to 500 AI-resolved conversations
  • One support inbox or queue
  • One helpdesk or CRM integration
  • Answers trained on your docs and macros
  • Escalation to your own team
  • Monthly resolution report

Standard Plan

Growing support desks with real ticket volume
$ 249 /per month
Choose Standard
  • Up to 3,000 AI-resolved conversations
  • Up to five inboxes and queues
  • Three CRM and helpdesk integrations
  • Automatic triage, tagging and ticket close
  • Corefunc operators on escalations, business hours
  • Weekly quality sampling and analytics

Premium Plan

High-volume desks that never close
$ 499 /per month
Go Premium
  • Up to 15,000 AI-resolved conversations
  • Unlimited inboxes, queues and brands
  • Custom CRM workflows and write-backs
  • Human escalation desk, 24/7
  • 30-minute first-response SLA
  • Dedicated success manager and QA audits
[ Case Studies ]

What Happens After the AI Agents Go Live.

Support Leaders On Record

Heads of support, customer ops leads and founders describing what changed in their queue after the AI agent started answering.

★★★★★
★★★★★
5.0/5

We were sitting on a 400-ticket backlog every Monday morning. The AI agents now answer the password, invoice and shipping questions overnight, and my team walks into a queue of about forty real problems. Nobody has worked a weekend since March.

Devon Lane
Head of Support
★★★★★
★★★★★
5.0/5

What sold me was the escalation path. When the AI agent is not sure, it hands the thread over with a summary, the account record and a draft reply already written. My senior people spend their day on judgment calls instead of copy-paste.

Caeron Williason
Customer Operations Lead
★★★★★
★★★★★
5.0/5

Our first-response time went from six hours to under a minute in the first three weeks, and our CSAT actually went up. Customers do not care who typed the answer. They care that it was right and that it arrived immediately.

Eleanor Pena
Director of Customer Experience
★★★★★
★★★★★
5.0/5

The CRM integration is the part I did not expect to matter this much. Every reply already knows the plan, the last invoice and the open order, so we stopped asking customers for information we were storing all along.

Marlan Horn
COO

Answers in seconds

Email and tickets

Grounded in your data

Humans on hard cases

Wired into your CRM

Backlogs that stay empty

Answers in seconds

Email and tickets

Grounded in your data

Humans on hard cases

Wired into your CRM

Backlogs that stay empty

[ Read Answers ]

Answers Before You Book The Demo.

Our AI agents answer from your resolved threads, help docs, macros and live CRM records, not general web knowledge. Every draft carries a confidence score, and anything below your threshold is routed to a human instead of being sent. We sample and score real replies every week, and you see those scores in your reporting.
Yes. During onboarding we train our AI agents on your own past replies, so they pick up your greeting, your level of formality and the phrasing your team already uses. You set tone rules and banned phrases, and you can run the first weeks in review mode, where a human approves each draft before it goes out.
Your tickets, emails and CRM records stay scoped to your own workspace and are encrypted in transit and at rest. We do not use your content to train models shared with other customers, access is limited to the operators assigned to your account, and we delete your data on request when the contract ends.
Whenever the case needs judgment: low confidence, refunds and billing above the limit you set, legal or security topics, frustrated customers, or accounts you flag as VIP. The thread goes to your team or to Corefunc operators with a summary, the account context and a suggested resolution attached. On Premium that desk is staffed 24/7.
You keep your helpdesk. We connect to it and to your CRM through their APIs, import your ticket history and docs, and agree the escalation rules with you. Most desks are live in about two weeks, starting in review mode and switching to automatic sending queue by queue as the numbers hold up.