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[ Why Corefunc ]

Four Reasons Support Leaders Switch

Instant First Response

Every email and ticket gets a real answer in under 30 seconds, at 3am and on holidays.

Grounded in Your Own Answers

Our AI agents learn from your resolved threads, help docs and macros, so replies match what you already tell customers.

Native CRM and Helpdesk

Our AI agents pull order, account and subscription context from your CRM, then write fields, tags and statuses back.

Humans on the Hard Cases

Anything sensitive or uncertain goes to your team or a trained Corefunc operator, already summarized and ready to resolve.

[ About Corefunc ]

An Autonomous Support Layer for Email and Tickets

We are not a chat widget. Our AI agents sit inside the inbox and ticket queue your customers already write to, and work them the way a senior support rep would.

90 %
Target cut in first-response time across email and ticket queues.
40 %
Target cut in cost per resolved ticket once repeat questions stop reaching your team.
Corefunc support operators at work
Trained human operators behind every escalation.
hand
shape
[ By the Numbers ]

What Changes in Your Queue

< 30 seconds
Target first response on email and tickets, nights and weekends included
$ 99 to start
Plans open at $99 a month, with the AI agent, CRM context and human escalation included
50,000 +
Emails and tickets a month that a single deployment is built to handle
[ What Corefunc Does ]

Five Jobs Your Desk Stops Doing by Hand

AI email agent

AI Email Agent

Reads every inbound email, writes the reply in your tone, and sends it before the customer refreshes.

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Ticket triage

Ticket Triage & Auto-Resolution

Incoming tickets are classified, prioritized, tagged and closed when the answer is already known.

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CRM and helpdesk sync

CRM & Helpdesk Sync

Order, plan and account records flow into every answer, and resolutions flow straight back into your systems.

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Human escalation desk

Human Escalation Desk

Refunds, outages and angry threads land with a trained operator, briefed and ready to reply.

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Reporting and quality review

Reporting & Quality Review

See resolution rate, response times and sampled answer quality per queue, week by week.

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Simple Pricing

Pick the Plan That Matches Your Volume

Every plan includes the AI agent on your inbox, CRM context on every reply, and a human escalation path. Pay yearly and two months are on us.

Basic Plan

For small teams automating a first support inbox
$ 99 /per month
Start with Basic
  • Up to 500 AI-resolved conversations
  • 1 mailbox or ticket queue
  • 1 CRM or helpdesk integration
  • Escalation to your own team
  • Weekly resolution and backlog report
  • Guided onboarding

Standard Plan

For growing desks whose volume outpaced hiring
$ 249 /per month
Choose Standard
  • Up to 2,500 AI-resolved conversations
  • 5 mailboxes and ticket queues
  • 3 CRM integrations, read and write
  • Escalation to Corefunc operators, business hours
  • 4-hour first response on escalations
  • Tone tuning, macro import and live analytics

Premium Plan

For high-volume desks that never close
$ 499 /per month
Choose Premium
  • Up to 10,000 AI-resolved conversations
  • Unlimited mailboxes and ticket queues
  • Unlimited CRM and billing integrations
  • 24/7 escalation to Corefunc operators
  • 30-minute first response on escalations, nights included
  • Named onboarding lead and quarterly tuning
[ Use Cases ]

What Changes When Our AI Agents Go Live

Problems Support Leaders Bring Us

Illustrative scenarios from the queues we build for: what a head of support, an ops lead or a COO is dealing with, and what changes once the AI agent starts answering.

Hundreds of tickets waiting every Monday morning. Our AI agents answer the password, invoice and shipping questions as they arrive over the weekend, so the team starts the week on the few dozen cases that actually need a person.

The Monday Backlog
Scenario: Head of Support

Senior people losing their day to copy-paste. When the AI agent is not sure, it hands the thread over with a summary, the account record and a draft reply already written, so their time goes to the judgment calls.

The Copy-Paste Desk
Scenario: Customer Operations Lead

First response measured in hours. Routine questions get a complete, correct reply in seconds instead. Customers do not care who typed the answer. They care that it was right and that it arrived immediately.

The Slow First Reply
Scenario: Director of Customer Experience

Customers asked for details the company already stores. With the CRM connected, every reply starts from the plan, the last invoice and the open order, so nobody has to ask for them again.

The Missing Context
Scenario: COO

Answers in seconds

Email and tickets

Grounded in your data

Humans on hard cases

Wired into your CRM

Backlogs that stay empty

Answers in seconds

Email and tickets

Grounded in your data

Humans on hard cases

Wired into your CRM

Backlogs that stay empty

[ FAQ ]

Answers Before You Book the Demo

Our AI agents answer from your resolved threads, help docs, macros and live CRM records, not general web knowledge. Every draft carries a confidence score, and anything below your threshold is routed to a human instead of being sent. We sample and score real replies every week, and you see those scores in your reporting.
Yes. During onboarding we train our AI agents on your own past replies, so they pick up your greeting, your level of formality and the phrasing your team already uses. You set tone rules and banned phrases, and you can start in shadow mode, where a human approves each draft before it goes out.
Your tickets, emails and CRM records stay scoped to your own workspace and are encrypted in transit and at rest. We do not use your content to train models shared with other customers, access is limited to the operators assigned to your account, and we delete your data on request when the contract ends.
Whenever the case needs judgment: low confidence, refunds and billing above the limit you set, legal or security topics, frustrated customers, or accounts you flag as VIP. The thread goes to your team or to Corefunc operators with a summary, the account context and a suggested resolution attached. On Premium that desk is staffed 24/7.
You keep your helpdesk. We connect to it and to your CRM through their APIs, import your ticket history and docs, and agree the escalation rules with you. You start in shadow mode and switch to automatic sending queue by queue as the numbers hold up.