Loading
Talk to us
Phone +1 (888) 333-8181
Email hello@corefunc.com
Location 993 Renner Burg, West Rond, MT 94251-030
Follow Us
+1 (888) 333-8181
Book a Demo
+1 (888) 333-8181
Book a Demo

About Us

Home About Us
[ What We Stand For ]

Four Rules We Refuse to Break.

How we operate once your inbox is in our hands.

How It Works

Answers Beat Deflection

A ticket only counts as closed when the customer got a real answer. We report resolution and reopen rates, never how much mail we kept away from you.

Humans Own Hard Cases

The moment a thread needs judgement, the AI stops writing and hands it to an operator with a summary, the CRM record and a suggested resolution attached.

Your Data Stays Yours

Your tickets, docs and CRM records serve your customers and no one else. No pooled training across accounts. Export or delete on request.

Measured, Not Promised

We baseline your first-response time, backlog and cost per ticket in week one, then publish the same numbers every month against it.

How It Works
Corefunc support operators reviewing escalated tickets
[ About Corefunc ]

We Ran Support Desks Before We Automated Them.

Why We Started

Our founders staffed B2B support queues for years and kept meeting the same math: forty questions caused most of the volume, and the answers were already sitting in the CRM.

What We Believe

Software should absorb the repetition and give people the judgement calls. So our AI agents answer what they know cold, in your tone, and escalate the rest with every piece of context a human needs.

Book a Demo
70 %
Routine Tickets Closed by AI
30 s
Typical First Response
24 /7
Human Escalation Cover
60 %
Lower Cost Per Ticket
[ Read FAQS ]

What Buyers Ask Before Handing Us the Inbox

Book a Demo
Still deciding? Send us a week of anonymized tickets and we will show you exactly which ones the AI would have resolved on its own.

Call us now

+1 (888) 333-8181
B2B teams handling roughly 500 to 50,000 support emails and tickets a month — SaaS, e-commerce, fintech and services companies whose queue grows faster than they can hire. If most of your volume is repeat questions with answers already in your docs and CRM, you are exactly who we built this for.
Trained Corefunc support operators, your own team, or both — you decide the split. Whoever picks up an escalated thread receives the conversation summary, the linked CRM record and a suggested resolution, so the first thing they do is decide, not dig. Around-the-clock operator cover is included on the Premium plan.
We connect your inbox, helpdesk and CRM, then train our AI agents on your ticket history, help center and macros. They run in shadow mode first, drafting replies your team approves, so you can read their work before a single customer sees it. Most desks go live on their first ticket categories within two weeks.
No. We take the volume that never needed a person: password resets, order status, billing lookups, the questions your macros already answer. Your team keeps the cases that turn on judgement. Desks we work with usually hold their headcount and move it up the stack — escalations, onboarding, retention, and writing the docs our AI agents answer from.
We record your baseline before go-live: first-response time, resolution rate, backlog size and cost per ticket. From then on you get the same figures monthly, plus reopen rate, escalation volume and customer satisfaction on AI-handled threads. If a number moves the wrong way, we tell you before you find it.